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Delivery & Returns

Orders must be in by 3:00pm the day before.

We will deliver the goods to you at the Delivery Address and will make every effort to deliver at the time requested by you.  However, while we make every effort to deliver at this time, all times specified are estimates only.  We have aligned ourselves with courier partners who we believe will always do their best to deliver products on the date and times you have requested.

If you require your cake first thing in the morning, please ensure you have the cake delivered the day before, we do not deliver at requested times.

Delivery is undertaken by our own cake couriers who require a signature for the cake - Anyone at the Delivery Address who receives the goods will be taken to have been authorised to receive the goods by you.

All deliveries must go to a work place - WE DO NOT DELIVER TO RESIDENTIAL ADDRESSES (Apartments and Homes).

If the incorrect delivery address is supplied or if there is no Special Delivery Instruction provided, all ordered products will be returned to the factory and we will contact you to arrange redelivery.

Paying upfront also substantially reduces order processing time, and ensures that as a customer, all you need to do is sit back and wait for your delivery to arrive.

Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed.

Once we have accepted payment for an order, cancellation of the order is at our sole discretion after taking into account the circumstances and reasons for cancellation.  If you need to cancel an order, please contact us immediately on 02 9746 8477.

Orders that cannot be cancelled will be subject to our Terms of Use relating to Returns and Refunds.


Homebush Cakes accepts online payments using the following credit cards: VISA and MASTERCARD.

Offline Payment

If you still feel uncomfortable purchasing online that's fine.  You can call us to make payment and arrange delivery on 02 9746 8477.  Alternatively you can fax or e-mail your order, together with payment details.  All payments will still be processed at the time of the order.

It is worth remembering, however, that paying online is very secure and will be the most convenient way for you to buy from

If you have any questions about the security at our website please send an email to or telephone 02 9746 8477.


Delivery & Returns Terms & Conditions
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